Plain answers. No agent-speak.

Unreserved is an Australian flat-fee real estate platform that lets you sell your home without paying commission. AI-powered tools handle valuation, buyer enquiry management, and pricing strategy — the work a traditional agent does, automated. You stay in control of every decision.

Listings appear on every major Australian portal (realestate.com.au, Domain, Homely, View) plus 30+ partner sites — the same reach a $30,000-commission agent would deliver.

Traditional agents charge a percentage of your sale price — typically 2%–3%. On a $1.2M sale that’s $24,000–$36,000 out of your settlement. Unreserved charges a flat fee (from $900) regardless of sale price. You keep every dollar that would have gone to commission.

You also see every buyer interaction in real time, choose your own sale strategy, and aren’t pressured by an agent whose incentives are to close fast — not to maximise your price.

Other FSBO platforms remove the agent but also remove the structure. You’re left to figure out pricing, enquiries, negotiations and contracts on your own.

Unreserved gives you both control and structure: AI valuation, an AI Inspection Agent that handles buyer questions 24/7, lead pipeline tracking, and contract & settlement support. Plus licensed agent support on request.

Australia-wide. We have offices in Melbourne, Sydney, Brisbane and Perth, and serve sellers in every state and territory through the platform.

Yes. Unreserved Real Estate Pty Ltd (ABN 216 900 52209) is a licensed estate agency. Every campaign on the platform is run under our licence. You get the legal protections of selling through a licensed agency — without the commission.

Two flat-fee packages:

• Unreserved — $900. Self-managed with AI assistance. Full portal listing, AI valuation, AI buyer enquiry handling, lead pipeline, contract support.
• Unreserved Plus — $6,900. Everything in Unreserved, plus a dedicated campaign manager, professional photography, floor plans, video, signboard, premium portal placement, and on-call licensed agent support.

No commission on settlement. Compare your savings on the savings calculator.

No. The flat fee covers all platform tools and the standard portal listing. Optional add-ons (professional photography, premium feature placement on a portal, drone or twilight shots) are transparently priced before you commit. You see every line item before you pay.

Upfront, when your campaign goes live on the portals. There’s no commission at settlement, no trailing fees, and no surprise invoices.

On a $1.5M sale, a traditional 2.3% commission is roughly $34,500 — plus $3,000–$8,000 in marketing. With Unreserved Plus ($6,900), that’s around $30,000 you keep. With Unreserved ($900), closer to $36,000.

Run your own numbers on the savings calculator.

No lock-in. Pause, withdraw, or relist your campaign anytime. You’re never tied to an exclusive agency agreement.

Both. You can run a private sale (offers welcome, negotiate on your terms), an online live auction (real-time bids from any device), or a reverse auction (agents compete on commission, you pick).

The strategy module compares expected days-on-market and final-price spreads under each, against your local comparable ring.

Selected agents in your suburb compete to win your listing by submitting their lowest commission rate (and their best campaign strategy). You see every bid side-by-side and pick the agent who offers the best deal — or none of them.

It flips the traditional dynamic: agents pitch you on price, instead of the other way around.

Yes. Both portals, plus Homely, Allhomes, View, and 30+ partner sites. Listings appear within hours of going live.

You set the auction date, reserve price, and bid increment. Pre-registered bidders place real-time bids from any device. The “Reserve Met” indicator shows transparently when bids cross your reserve. Highest bid wins — contract signed digitally.

No standing in the front yard hoping the right buyer turned up.

The tool reads every comparable sale within 2km of your address, suburb-level price trends, days-on-market data, and your property’s features (beds, baths, parking, land size, build era). It returns a defensible price band — the same model a buyer’s agent charges $1,800 for.

Yes. No sign-up, no email capture, no obligation. Takes around 90 seconds. No agents will call afterwards unless you ask one to.

It’s calibrated for Australian markets using live sales data — accurate enough to use as a starting point and to defend against an agent who’s lowballed you to win the listing.

For the final price you’ll list at, refine using the comparable-sales view inside the platform, which shows you the exact sold properties the AI used.

Yes — for refinance, probate or legal purposes you’d commission a sworn valuation from a registered valuer. The AI valuation is for marketing & pricing strategy. We can refer you to independent valuers on request.

A 24/7 AI assistant trained on your property’s documents — floor plan, photos, vendor statement, building & pest report, owners corporation docs. It replies to buyer questions on SMS, email, and voice in under 30 seconds.

It books inspections, sends document links, qualifies serious buyers, and routes anything outside its remit straight to you.

You upload: floor plan, property photos and video, vendor statement (Section 32 in VIC), building & pest report, owners corporation docs, council property certificate, and a short vendor brief. The AI reads them all and uses them as ground truth for every buyer answer.

Yes. Disclosure is built into every conversation thread. But the responses are conversational, accurate, and instant — buyers vastly prefer it to no reply at all, which is what most agents deliver outside business hours.

Easy. The AI hands the conversation to you the moment a buyer asks for a human, makes an offer, or asks a question outside its scope. Anonymous-relay SMS keeps your personal number private until you’re ready to share it.

Yes. You’ll engage a conveyancer or solicitor to prepare your contract of sale and vendor statement, and to manage settlement. Unreserved doesn’t replace them. We can refer you to vetted partners if you don’t already have one.

Your conveyancer prepares it. You upload the final version to the platform — it surfaces to your AI Inspection Agent so buyer questions about title, easements, planning and rates are answered accurately, on-demand.

Digitally. Buyers submit offers through the platform, you review, accept, counter or reject. Your conveyancer prepares the contract, both parties sign electronically. Cooling-off, deposit and settlement run through your conveyancer as normal.

Yes. Both. We comply with the Australian Privacy Principles. Your personal information is never shared with third parties without consent. Buyer data is handled with the same standard. Read the full privacy policy.

Typically 3–5 days from sign-up to your listing appearing on the portals (Unreserved Plus, where photography and signboard are coordinated). Self-managed campaigns can be live in 24 hours if your photography and documents are ready.

Yes — once your existing exclusive agency agreement expires or is properly cancelled in writing. Check the term length and any cooling-off provisions in your existing contract before signing with us. Our team can walk you through it.

No lock-in. You can pause your campaign, withdraw the listing, or change strategy at any time. The flat fee is paid up front and isn’t refunded once your campaign is live, but you keep access to the platform tools for the agreed term.

Your conveyancer handles the contract, cooling-off, deposit, and settlement. The platform tracks each milestone so you always know what’s next. No commission cheque to sign at settlement — every dollar of sale price (less your conveyancer’s fees) is yours.