What happened?
Three owners across Queensland, Victoria and South Australia sold through Unreserved. One took full asking price, one sold under the hammer to three bidders, and one had a written offer three days after going live. Between them they fielded 22 portal enquiries and 9 buyer calls routed straight to their phones by the AI receptionist, and they paid $900, $900 and $6,900 in fees.

Most agencies publish results as a wall of sold stickers with no numbers attached. This is the opposite. Every figure below comes out of the systems that ran the campaigns: the AI valuation the owner requested before listing, the portal enquiry emails, the call-routing log, and the signed contract.

The three campaigns

PropertyMethodDays on marketResult
5 Kelly Street, Harlaxton QLDPrivate sale, $900 flat14Two offers, sold at full asking price
377 Barkly Street, Elwood VICAuction, $6,900 full service29Three bidders, sold at reserve
5 Duregon Street, Stirling North SAPrivate sale, $900 flat7Written offer in 3 days, sold in 7

Campaign summary. Days on market run from the listing going live on the portals to the day the sale was agreed, not to the day contracts were signed, which was a week or two later in each case.

Each campaign has its own page with the full detail: Harlaxton, Elwood and Stirling North.

Harlaxton: two offers, full price, 14 days

A three bedroom house on 653sqm in Harlaxton, on the northern edge of Toowoomba, with half the shed converted into a self contained flat.

The owner ran a free AI valuation on 29 May. The automated comparable model returned a range of $540,000 to $720,000, which is wide enough to be useless on its own. The Unreserved layer on top of it narrowed that to $615,000 to $715,000 with a midpoint of $665,000, and flagged the shed conversion as the reason: dual living at that price point is rare, and buyers pay for it.

The listing went live on 2 June at $670,000. In its first seven days it drew 365 views on realestate.com.au. By the third week the campaign had put 26,502 impressions across the two major portals in front of buyers.

MetricResult
AI valuation midpoint$665,000
Listed at$670,000
Portal email enquiries7 total, 5 in the first fortnight
Buyer calls connected by the AI line1
Offers received2
SoldFull asking price, 14 days

5 Kelly Street, Harlaxton QLD 4350. Campaign opened 2 June 2026.

Two offers, no negotiation down, no price adjustment, no extension of the campaign.

Elwood: three bidders, sold at reserve

A renovated three bedroom period home on 253sqm in Elwood, a short walk from Ormond Road and the beach. This one ran as a full service auction campaign rather than a private sale.

The owners requested an AI valuation on 23 June. The automated model spread itself across $1,380,000 to $1,820,000. Unreserved refined that to $1,545,000 to $1,815,000, noting roughly $80,000 of recent work on the house. A second valuation run on 7 August, once the campaign was in market and fresh comparable sales had landed, tightened the range again to $1,500,000 to $1,700,000 and raised the confidence rating from medium to high.

The property was quoted at $1,450,000 to $1,550,000 and taken to auction on Saturday 15 August with three registered bidders. It sold under the hammer at $1,550,000, on reserve, at the top of the quoted range and inside both AI ranges.

MetricResult
AI valuation range, second run$1,500,000 to $1,700,000
Quoted range$1,450,000 to $1,550,000
Portal email enquiries6
Buyer calls connected by the AI line0, see below
Registered bidders3
Sold$1,550,000 under the hammer

377 Barkly Street, Elwood VIC 3184. Auction held 15 August 2026.

Ben’s insightThe AI line shows zero connects on this campaign, and that is not a fault. Elwood ran with my direct number on the board and on both portals, so every buyer call came straight to me. On a vendor led campaign those calls route to the owner instead. Two different products, two different phone paths, and the log tells you which one ran.

Stirling North: an offer in three days

A four bedroom brick home on 922sqm at the foot of the Southern Flinders Ranges, with the serious shedding regional buyers ask for.

The owner ran an AI valuation on 8 July. The automated model returned $460,000 to $620,000. Unreserved refined it to $515,000 to $595,000 with a midpoint of $555,000, high confidence, weighting the land size and the new fencing.

She listed at $555,000. That is the AI midpoint to the dollar.

The listing drew 513 views on realestate.com.au in its first full week. Six enquiries landed in the first seven days, and the AI receptionist connected eight buyer calls directly to her phone, three of them on a single day. A buyer’s agent submitted a written offer three days after the campaign opened.

MetricResult
AI valuation midpoint$555,000
Listed at$555,000
Portal email enquiries9 total, 6 in the first week
Buyer calls connected by the AI line8
First written offer3 days after going live
Sold7 days
Sale priceNot disclosed at the owner’s request

5 Duregon Street, Stirling North SA 5710. Campaign opened 11 July 2026.

How close the AI valuation got

The valuation is the part of this that is hardest to fake, because the number is generated before the campaign and the contract price arrives weeks later.

PropertyAI midpointSale priceDifference
Harlaxton QLD$665,000$670,0000.8% under
Elwood VIC$1,600,000$1,550,0003.1% over

Unreserved refined midpoint against the contract price. Elwood uses the 7 August valuation run, the most recent before auction day. The Stirling North owner has not published her sale price, so that campaign is not in this table.

Stirling North listed at the AI midpoint to the dollar and had a written offer three days later, which is its own kind of evidence, but the sale price is the owner’s to publish and she has chosen not to.

Three properties is a sample, not a study. But the gap between the raw automated range and the refined one is the point. On the Harlaxton house the automated model offered a $180,000 spread. An owner pricing off the bottom of it would have listed $130,000 light.

Where the buyers actually came from

Across the three campaigns, buyers made contact 31 times.

ChannelHarlaxtonElwoodStirling NorthTotal
realestate.com.au enquiries56617
Domain enquiries2024
Other portal enquiries0011
Calls connected by the AI line1089

Portal enquiry emails and answered buyer calls, counted from the listing going live to the day it sold.

The phone number matters more than most sellers expect. Stirling North took nearly as many calls as it did emails, and a private seller without a receptionist would have missed most of them, because those calls arrived on weekdays during work hours.

Every one of those calls was answered by the AI receptionist, matched to the property, and put through to the owner’s mobile in real time. Nobody hit a voicemail.

What all this cost

Two of these campaigns cost $900. The Elwood auction, which included the full service campaign and the auction itself, cost $6,900.

PropertySale priceTypical agent commissionUnreserved feeDifference
Harlaxton QLD$670,000$16,750 at 2.5%$900$15,850
Elwood VIC$1,550,000$34,100 at 2.2%$6,900$27,200
Stirling North SANot disclosedNot published$900Not published

Commission rates are typical selling rates in each state, applied to the contract price. Actual agent rates vary by suburb and negotiation. No total is shown, because a total would disclose the sale price the Stirling North owner has chosen to withhold.

Same portals. Same photography. Same contracts. Same buyers. The difference is that $43,050 stayed with the Harlaxton and Elwood owners instead of leaving at settlement, and the Stirling North owner paid $900 against a commission that would have been more than ten times it.

Key takeaways

  • Harlaxton sold at full asking price in 14 days; Stirling North had a written offer in 3.
  • The Elwood auction drew three registered bidders and sold on reserve at $1,550,000.
  • The AI valuation midpoint landed within 3.1% of the contract price on both campaigns where the price is published, and Stirling North listed at its midpoint to the dollar.
  • Buyers made contact 31 times across the three campaigns, including 9 phone calls connected straight to an owner.
  • The two owners who published their prices kept $43,050 that would have gone to commission at typical rates.

Start where all three of these owners started

A free AI valuation reads every comparable sale in your suburb and gives you a refined range in about 60 seconds. No agent, no appraisal appointment, no obligation.

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Sale prices are as recorded on the contract of sale, and are published only where the owner has agreed to display them. Days on market are counted to the day the sale was agreed, not to the day contracts were signed. Campaign metrics are drawn from realestate.com.au and Domain enquiry records and the Unreserved call routing log for each listing. Commission comparisons use typical state selling rates and are illustrative, not a quote from any named agency.

Ben Williams, founder of Unreserved

ABOUT THE AUTHOR

Ben Williams

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Ben spent 15+ years as a licensed estate agent and conducted over 2,000 auctions before founding Unreserved. He holds a Bachelor of Applied Science (Property & Valuation) from RMIT and is licensed across VIC, NSW, QLD, SA, and WA.