I charged commission for fifteen years. On a $1,200,000 home at 2.1%, that is $25,200 for one sale, and the seller never got a line item explaining what the number bought. A flat fee works the other way round. You agree a dollar figure before the campaign starts, and it does not move when the price does. The catch is that “flat fee” now describes very different products, from a $500 portal listing to a $10,000 agency service. This guide sorts them out.

The short answer

A flat fee real estate agent charges one fixed dollar amount to sell your home instead of a percentage of the sale price.

In Australia that covers three things: listing-only platforms from about $500 to $1,900, fixed-fee agencies from about $4,000 to $10,000, and hybrid services like Unreserved, with plans from $0 to $6,900.

For comparison, a commission agent at 2.1% charges $25,200 on a $1,200,000 sale, before GST and marketing.

Definitions

Flat fee, zero commission, FSBO and hybrid, defined.

Commission agent: Charges a percentage of the sale price, typically 1.8% to 3.5%, plus marketing costs.

Flat-fee (fixed-fee) agent: Charges a set dollar amount to sell your home, whatever the sale price.

Zero-commission: No percentage of the sale price is charged. A fixed fee may still apply.

For sale by owner (FSBO): The owner runs the sale, usually through a listing service (some of which hold an agency licence).

Hybrid: Platform tools combined with licensed professional support.

Unreserved is a licensed agency with a hybrid, fixed-fee model: zero commission, with plans from $0 to $6,900.

01 · How it works

A percentage grows with the price. A flat fee does not.

A commission agent’s fee is the sale price multiplied by a rate. Rates in Australia run from about 1.8% to 3.5%, they are negotiated listing by listing, and marketing is usually billed on top and paid whether or not the home sells. The fee is only known once the home sells.

A flat-fee agent or platform quotes a dollar figure up front. Some take it when you list, some at settlement, and some split it. What you get for it varies far more than with commission, which is why the first question is never “how much?” but “who does what?”.

The maths

$1,200,000 × 2.1% = $25,200 in commission. If the same home sells for $1,300,000, the commission becomes $27,300. The agent earns $2,100 more for the extra $100,000. A flat fee stays exactly where it was, so the whole $100,000 is yours.

The usual objection is incentive: an agent on a fixed fee has less reason to push for a higher price. It is a fair point, and it cuts both ways. At 2.1%, a commission agent earns about $210 for every extra $10,000 they win you. You keep $9,790 of it. The person with the strongest reason to hold out for a better price was always the owner.

What actually moves the price is the same under either model: pricing the home correctly from day one, getting it in front of every active buyer, answering enquiries fast, and handling offers without panic. When you compare flat-fee options, compare who does each of those jobs.

02 · The market

What flat-fee options charge in Australia.

I checked the published prices of several Australian providers on 22 September 2026. They fall into two groups. Listing-only platforms put your home on the portals and give you tools, and you run the sale yourself. Fixed-fee agencies assign an agent to run it for you, for a much larger fixed fee.

Where I could not find a published price, I have left it out rather than guess. Most fixed-fee agencies quote privately, so the general range below comes from a published industry explainer, not from agency price lists.

ProviderTypePublished priceWho runs the sale
Sale By Home OwnerListing-only platform$499 (Domain only) to $1,895 (with a photographer)You
For Sale By OwnerListing-only platform$799 for a residential sale listingYou
PropertyNowListing-only platform$979, including realestate.com.au, Domain and a For Sale signYou, with licensed staff on the phone
Save On CommissionFixed-fee agency$3,995, $6,995 or $9,995 depending on service level, paid at settlementAn agent, remote or local depending on tier
Fixed-fee agents generallyIndustry estimate$7,000 to $10,000 typical (LocalAgentFinder, March 2026)An agent

Sources, checked 22 September 2026: Sale By Home Owner packages (listed as limited-time prices); For Sale By Owner; PropertyNow pricing; Save On Commission; LocalAgentFinder, Fixed fee real estate agents (2 March 2026). Providers change prices and do not all state whether GST is included. Check with them before you rely on any figure.

What is usually in the fee

Most flat-fee products include a listing on realestate.com.au and Domain, a For Sale sign, and some way to manage buyer enquiries. The cheapest tiers are the exception: several list on Domain only, which matters because a large share of buyers search realestate.com.au first. LocalAgentFinder says fixed-fee agency packages generally cover the appraisal, advertising, signboards and floor plans.

What usually costs extra

Professional photography is the most common add-on. PropertyNow lists it at $370 and Sale By Home Owner at $495. Floor plans, copywriting, video, paid social ads and printed brochures are usually extras too. For agency packages, LocalAgentFinder lists open-home management, auction costs and premium marketing as typical extras. OpenAgent and Canstar both make the same point: read the terms, and find out what happens if the home does not sell.

Six questions to ask any flat-fee provider

  • Is the fee paid up front, at settlement, or split? Is any of it refunded if the home does not sell?
  • Which portals, and does that include realestate.com.au?
  • Who answers buyer enquiries, and how fast?
  • Who opens the home for inspections?
  • Who negotiates with buyers, and are they licensed?
  • Is there a lock-in period, and what does it cost to leave?

03 · Our plans

Where Unreserved fits.

Unreserved has four plans. None charges commission and none has a lock-in contract. Three are self-managed with our software and support. The fourth, Plus, puts a dedicated campaign manager on your sale.

PlanFeeWhen you payWhere it is listedWho runs the sale
Free Listing$0Nothing to payA shareable listing page you publish wherever you likeYou
Unreserved Basic$500Up frontDomain.com.auYou, with AI tools and licensed agents 7 days a week by phone, email or chat
Unreserved Lite$900One-off, up frontrealestate.com.au, Domain and three more portalsYou, with AI assistance and licensed agents 7 days a week by phone, email or chat
Unreserved Plus$6,900$2,000 up front, $4,900 on a successful salerealestate.com.au, Domain and the other major portalsA dedicated campaign manager writes and builds the listing, handles buyer enquiries and negotiates offers, with on-call licensed agent support. You open the door for inspections.

Every paid plan includes the AI Inspection Agent, a unified buyer inbox, contract and settlement support and a standard For Sale signboard. Photography (from $215), video and floor plans are optional upgrades, priced separately on every plan, including Plus. The 14-day money-back guarantee applies to Lite. Full details on the plans page and in the side-by-side comparison.

On a $1,200,000 sale

Commission at 2.1%: $25,200. Unreserved Basic at $500 is $24,700 less. Lite at $900 is $24,300 less. Plus at $6,900 is $18,300 less. Commission figures are before GST and before any marketing package.

To be straight about it: Plus is priced like a fixed-fee agency, and unlike some agency packages it does not bundle photography. You add that separately. What Plus does include is a person who runs your campaign and negotiates your offers, with no commission and no lock-in. If you would rather run the sale yourself, Lite gives you the same portals for $900.

Run your own price through the savings calculator to see the gap on your home, or read the full cost picture in what it costs to sell a house.

04 · The honest part

Who a flat fee suits, and who it does not.

A flat fee is not right for everyone. The saving is large, but it assumes you, or someone you pay, does the work a commission agent would have done.

A flat fee suits you if

  • You can be at the property for inspections, usually on weekends
  • Your home is the kind buyers already search for in your suburb
  • You want to know the total cost before you list
  • Your home is worth enough that a percentage really bites
  • You are happy to decide on offers with the sales data in front of you

Think twice if

  • You cannot be present or reachable for a four to six week campaign
  • It is a deceased estate or the owners disagree about the sale
  • The property is so unusual that a buyer has to be hunted, not advertised to
  • You want an agent hosting every open home for you

The real risk is not the fee. It is the price. A $900 flat fee only costs you more than commission if the home sells for at least $24,300 less than an agent would have got, which on a $1,200,000 home is about 2% of the price. That is possible if the home is priced badly or enquiries go unanswered. It is not something a percentage fee prevents on its own.

So start with the price. If you get that right, most of the flat-fee risk goes with it.

05 · By state

What commission costs where you live.

Rates and prices differ by state, so the gap a flat fee closes differs too. The table uses capital-city median house values and typical commission rates from our Commission Report 2026. The last column is the commission on the median minus the $900 Lite fee.

StateCapitalMedian house valueTypical rateCommission on the medianGap vs a $900 fee
NSWSydney$1,600,3012.35%≈$37,600≈$36,700
VICMelbourne$972,7342.35%≈$22,900≈$22,000
QLDBrisbane$1,222,9062.80%≈$34,200≈$33,300
WAPerth$1,087,5072.75%≈$29,900≈$29,000
SAAdelaide$1,006,0992.80%≈$28,200≈$27,300
TASHobart$796,6823.25%≈$25,900≈$25,000
ACTCanberra$1,049,7892.23%≈$23,400≈$22,500
NTDarwin$732,7693.00%≈$22,000≈$21,100

Median house values: Cotality Hedonic Home Value Index, capital cities, April 2026. Typical commission rates: 2025-26 industry surveys. Method and full table: Unreserved Commission Report 2026. Commission only, before GST and marketing. Our licensed agents operate in VIC, NSW, QLD, SA and WA. For agency-by-agency context, see agency commission rates.

Your suburb is not the state median.

A free AI valuation reads recent comparable sales near you, so you can see what commission would cost on your actual price. About 60 seconds, no sign-up.

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QUICK ANSWERS

Flat fee questions.

What is a flat fee real estate agent?

A flat fee real estate agent charges one fixed dollar amount to sell your home instead of a percentage of the sale price. In Australia the term covers three different products: listing-only platforms that put your home on the portals while you run the sale, fixed-fee agencies where an agent runs the campaign for a set price, and hybrid services that combine selling software with licensed agent support. Always check which one you are being quoted.

How much does a flat fee real estate agent cost in Australia?

Listing-only platforms publish prices from about $500 to $1,900. Fixed-fee agencies charge more: one publishes tiers of $3,995, $6,995 and $9,995, and LocalAgentFinder put the typical fixed fee at $7,000 to $10,000 in March 2026. Unreserved plans are $0, $500, $900 and $6,900, including GST. Check whether a quote includes GST, photography and the portal listing.

Is a flat fee cheaper than paying commission?

On most homes, yes. At a 2.1% commission, a $1,200,000 sale costs $25,200 before GST and marketing. A $900 flat fee is $24,300 less and a $6,900 fee is $18,300 less. The flat fee only costs you more if the home sells for less by more than that gap, which on a $1,200,000 home is about 2% of the price.

What is usually not included in a flat fee?

Photography, floor plans, video, copywriting, open-home hosting, auctioneer fees and paid social ads are the usual extras. Some cheaper tiers list on Domain only and leave out realestate.com.au. Ask for the full list of inclusions and the price of each add-on before you pay.

Do flat fee agents get a lower sale price?

Not automatically. The common argument is that a fixed fee removes the agent’s incentive to push the price. But at 2.1% a commission agent earns about $210 for every extra $10,000 you get, while you keep the other $9,790. Price is driven by pricing the home correctly, the buyers who see it and how offers are handled, so ask who does each of those jobs.

What happens if my home does not sell on a flat fee?

It depends on when the fee is paid. Listing-only platforms and some plans are paid up front and are usually not refunded. Some fixed-fee agencies charge only at settlement. With Unreserved, Basic and Lite are paid up front, Plus is $2,000 up front and $4,900 only on a successful sale, there is no lock-in contract, and Lite has a 14-day money-back guarantee.

Is Unreserved a flat fee real estate agent?

Yes. Unreserved charges a flat fee and no commission on every plan. You can list free, list on Domain for $500, run your own campaign on realestate.com.au and Domain with AI tools and licensed agent support for $900, or have a dedicated campaign manager run the sale for $6,900. Our licensed agents operate in VIC, NSW, QLD, SA and WA.

Ben Williams, Co-founder & CEO of Unreserved

ABOUT THE AUTHOR

Ben Williams

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Ben spent 15+ years as a licensed estate agent and conducted over 2,000 auctions before founding Unreserved. He holds a Bachelor of Applied Science (Property & Valuation) from RMIT and is licensed across VIC, NSW, QLD, SA, and WA.

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